It depends on the price plan. CleverReach offers three different plans, each with different terms. So you decide for yourself, whether you want maximum flexibility or a price advantage with the annual booking would like to use:
| plan type | Minimum term | Cancellation |
| Prepaid plan | None | No need to cancel, no fixed term - Credit simply runs out |
| Monthly plan | 1 month | Can be canceled at any time - tariff runs until exactly one month after booking (see example) |
| Annual plan | 12 months | Can be canceled at any time - tariff remains valid until the end of term (12 months after booking). |
Example: You book a monthly rate on 03.03. If you cancel it on 11.03., it still runs expires automatically on 03.04. (one month after booking) and will not be charged again thereafter.
Further information
You can change your plan at any time in the customer account under My account → Plans & Pricing customize or cancel.
After a termination, your CleverReach account remains - You can book a new plan at any time later.
Outstanding invoices or ongoing campaigns remain unaffected by a termination remain unaffected.
Help & Support
If you have any questions or need help, please feel free to contact our service team at any time.