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Adobe Commerce (Magento 2) Extension - Installation of the CleverReach Extension

Install the CleverReach extension in just a few minutes.
There are two options - installation via the web setup wizard and via the command line.

From Magento 2.4.0 the web setup wizard is removed. From this version onwards, the command line is used for the installation. Installation with the web setup wizard:

  1. To install CleverReach for your Magento store, log in to your Magento 2 Admin Panel.
  2. Start the Component Manager and click on Sync. You can find detailed help on starting the Component Manager on this Magento help page.
  3. Click on Enter Public and Private Access Key and then on Sign In.
  4. Click Sync to ensure that your system has access to the extension you have purchased.
  5. Select the CleverReach extension and click on Install.

  6. Follow the installation steps Installation via the command line: To carry out the installation via the command line, follow the steps defined in the Magento Extensions Guide.

    Important notes

    Migration from v2 users to v3
    If you are already a customer with us and use the extension, you will be migrated to the new version without any problems and without having to register again. During the migration process, all your Magento customers who have activated the newsletter are automatically transferred to CleverReach as active recipients.
    Other recipient groups (purchase customers or contacts) are neither synchronized nor deleted in CleverReach. You can activate the synchronization of contacts or purchase customers at any time after the migration under the "Sync settings" tab.

    Connect link extension
    The Connect link extension provides you with statistics on orders and sales generated by the respective e-mail campaign.

    Questions about the GDPR

    We answered some of your questions about the GDPR in our GDPR consultation. If you are still unsure whether you have collected the data correctly in accordance with the GDPR, we would recommend that you contact your legal advisor in this regard.

    Languages
    The plugin is available in English, German, French, Italian and Spanish

    Planned time the time at which the shopping cart abandonment e-mail should be sent.
    Sent time the time at which the cart abandonment email was sent. Normally this is the same time as the scheduled time.
    Amount the total amount of the shopping cart.
    E-Mail the e-mail address of the customer who created the shopping cart.
    Purchase Point  the website/store view from which the shopping cart was placed.
    Status of the shopping cart abandonment e-mail the status indicates whether the shopping cart abandonment e-mail has been sent to the customer or not.

Help & Support

If you have any questions or need assistance, please contact our service team. They’ll be there for you.