Set individual data synchronization

Reading time: 2 min

The automatic live synchronization (every 5 seconds) of your recipients can slow down your store system or impair performance due to large amounts of data. In this case, we recommend adjusting the data transfer and synchronization interval.

Note: The default is always set to Immediately to ensure live synchronization between your system and CleverReach.

How to change the settings in the following store systems:

• 1. Log in to your Shopify account.

  2. Click on the CleverReach app in the menu on the left (or install it in the App Store).

     
     

  3. Select the Settings tab. Here you will find the synchronization settings right at the top.
     
     

  4. You can select which additional data should be transferred(purchase customers, other contacts and order data) and change the interval.
     
     The Immediately setting means that the data is synchronized continuously in the background.

  5. Adjusting to minutes, hours, a fixed daily time or a user-defined number of minutes (between 1 and 1440 minutes) can improve the performance of your store. For example, you can have the synchronization performed at night:
     
     

  6. Click on the Save button at the top right to save your changed settings.
     
     
• 1. Log in to your Magento account.

  2. Click on the CleverReach app in the menu on the left (or install it beforehand via the Find Partners & Extensions menu item) and select Settings.

  3. You can select which data should also be transferred(newsletter recipients, purchasing customers and other contacts) and change the interval.
     
     The Immediately setting means that the data is synchronized continuously in the background.
  4. Adjusting to minutes, hours, a fixed daily time or a user-defined number of minutes can improve the performance of your store. For example, you can have the synchronization carried out at night:
     For example :
     
  5. Click on the Save button at the top right to save your changed settings.
• 1. Log into your Shopware Account 5.
  2. Click on Marketing > CleverReach (or install our integration via the Settings > Plugin Manager tab) in the menu above.
     
     

  3. Click on the Settings tab at the top. Here you will find the Synchronization settings directly.

  4. You can select which additional data is to be transferred(recipients, purchasing customers and other contacts). Further down you can change the synchronization interval (the setting Immediately means that the data is synchronized will be synchronized continuously in the background) and Import order data.
     

  5. An adjustment to minutes, hours, a fixed daily time or a user-defined number of minutes can improve the performance of your store. For example, you can synchronize at night:
     
     
  6. Click on the Save button at the bottom right, to save your changed settings.
• 1. Log into your Shopware Account.
  2. Click on Marketing > CleverReach in the menu on the left (or install our integration in the store).
     

  3. Click on the Settings tab at the top. Here you will find the synchronization settings directly.

  4. You can select which additional data should be transferred(recipients, purchasing customers and other contacts).

  5. Below you can change the synchronization interval (the setting Immediately means that the data is synchronized continuously in the background) and import order data.
     

  6. Adjusting to minutes, hours, a fixed daily time or a user-defined number of minutes can improve the performance of your store. For example, you can have the synchronization carried out at night:
     
  7. Click on the Save button at the top right to save your changed settings.
     

• 1. Log into your WooCommerce Account.

  2. Click on WooCommerce > CleverReach in the menu on the left or click on WooCommerce > Extensions if you want to install the CleverReach connection.

  3. Select the Settings tab. Here you will find the synchronization settings right at the top.
     

  4. You can select which additional data should be transferred(subscriber, buyer, contacts and order data) and change the interval.
     The setting immediately means that the data is synchronized continuously in the background.

  5. Below you can change the synchronization interval (the setting Immediately means that the data is synchronized continuously in the background).
     Adjusting to minutes, hours, a fixed daily time or a user-defined number of minutes can improve the performance of your store. For example, you can have the synchronization carried out at night:
     

  6. Click on the Save button in the top right-hand corner to save your changed settings
     

Take part in our survey and help us to make the function even better!

Help & Support

If you have any questions or need help, please do not hesitate to contact our Service Team.