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It is possible to export recipient master data at any time. Depending on the recipient view, you can perform an export.
Follow these steps:
Export of data
Within the recipient group, the data of the current view can be exported at any time, regardless of which recipients you are currently displaying.
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Click on the icon with the 3 dots on the right in the recipient overview of the group.
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In the next window, you can specify the respective character set and the separator within the export file and carry out the export using the Create export file button.
- The export process will now begin. If it is a small amount of data, you will immediately receive confirmation with the corresponding download link in the same window:
If it is a larger export, you do not need to wait for the result at this point, you will receive an e-mail with the link to download the file after each export process has been completed.
The e-mail address depends on the user you have logged in with (see My account > User). The file is saved for up to 24 hours. You can start a new export at any time if no current process is running.
Targeted export of data
The current view that you have previously defined is always exported (all results, of course). For example, you can also export only the inactive recipients of your group:
You can also export stored segments, fields or tags. To do this, use the advanced search, display the data and carry out the export:
Help & Support
If you have any questions or need assistance, please contact our service team. They’ll be there for you.